Hospitality Health Check – £295
What Have You Stopped Seeing?
Sometimes, when you’re inside a business every day, it becomes difficult to see what a fresh pair of eyes might spot.
The Be Fantastic Hospitality Health Check is an independent review of your operation from both a customer and commercial perspective.
It isn’t a lengthy consultancy programme and there’s no ongoing commitment. It’s a practical, affordable way to identify what’s working, what may be holding the business back, and where there could be opportunities to improve profitability, customer experience and growth.
What to expect
Before the visit
I’ll carry out some initial research into your business, online presence, customer journey, local market and other relevant information before arriving at the venue.
The Health Check visit
I’ll spend approximately 2–3 hours at your venue, looking at the operation through both a customer’s eyes and an experienced hospitality operator’s eyes.
Depending on the business, this may include areas such as:
- First impressions and external presentation
- Customer journey and experience
- Bar, food and service operation
- Pricing and commercial opportunities
- Menu and product offering
- Marketing and online presence
- Events and additional revenue opportunities
- Operational systems and procedures
- Standards, presentation and attention to detail
- Opportunities that may currently be being missed
After the visit
You’ll receive a prioritised findings report highlighting the areas I believe deserve attention, along with practical recommendations and opportunities.
This is followed by a consultation where we can talk through the findings, answer questions and discuss what could realistically be implemented within your business.
The investment
The Hospitality Health Check is a fixed £295 consultancy fee, payable in full at the time of booking.
The fee secures your Health Check appointment and covers the pre-visit research and analysis, 2–3 hour venue visit, prioritised findings report and follow-up consultation.
There is no ongoing commitment and no hard sell afterwards. If the Health Check identifies an area where you would like further support from Be Fantastic Hospitality, we can discuss that separately.
Travel & visit expenses
The £295 fee includes travel within a 20-mile radius of Whitworth, Lancashire.
For venues outside this radius, reasonable additional travel costs will be agreed in advance.
The £295 consultancy fee does not include expenses incurred during the assessment visit. Where experiencing the venue as a customer forms part of the Health Check, reasonable expenditure such as food, drinks, admission, parking or other necessary visit costs will be charged separately at cost.
Any significant or unusual expenditure will be agreed with you beforehand
Ready for a fresh pair of eyes?
You don’t necessarily need someone to tell you how to run your business.
Sometimes you simply need an experienced, independent person to show you what you may have stopped seeing.
Let’s see what’s possible for your business.
