Meet Harriet Murphy-Harry Founder | Hospitality Transformation Specialist
Hospitality is more than a career—it's been my life.
With over 30 years of hands-on experience across pubs, hotels, golf clubs, cafés and restaurants, I've worked in every aspect of hospitality—from front-line operations and management to venue launches, business turnarounds, events and commercial development.
I created Be Fantastic Hospitality because I believe every hospitality business has untapped potential. Too often, businesses become busy without becoming profitable, customer experience becomes inconsistent and operational inefficiencies go unnoticed.
My role is to identify those opportunities, develop practical solutions and work alongside owners and operators to create lasting improvements.
Whether I'm carrying out a Hospitality Diagnostic Audit, conducting a Covert Customer Experience Audit or supporting the launch of a new venue, my approach is always practical, commercially focused and tailored to the individual business.
I don't offer generic consultancy. I offer real-world solutions built on decades of industry experience.
